Purpose of this privacy notice:

This notice aims to notify you of what data we collect, who processes it and how we process it. Data is collected when you make a purchase, contact us, or when you sign up for our newsletter. This notice should be read and understood, it is not intended for children.

This notice should not be read alone, but with our terms and conditions, and with any other notices or updates we may send out. This notice does not override our terms and conditions or any other notices, but should be read alongside them.

What data we collect:

Contact data including billing address, shipping address, email address and phone number.

Identity data including first name and last name.

Financial and Transaction data including payment details, a record of payments and a record of products bought.

Technical data this is done via SquareSpace cookies and something we are not involved in. You can review SquareSpace’s cookie policy here https://www.squarespace.com/cookie-policy

How we collect data:

By direct communication, if you contact us by email, phone, post or otherwise.

When you purchase our products.

When you sign up to our newsletter.

Technical data is collected by SquareSpace using cookies, this is something we have no involvement in. You can review SquareSpace’s cookie policy here https://www.squarespace.com/cookie-policy

Third parties and publicly available sources, we may receive personal data from third party providers of payment services. We may also receive data from publicly available sources, including information available on information search engines such as google. 

What we do with the data:

We only use collected data for legitimate interests and how the law allows. Our legitimate interest in using your data is to identify you as a customer and to complete our end of the contract by processing and shipping your order. Your data is used to ensure a smooth customer experience. We also use collected data for billing and contacting customers. Data is also used to run our service and complete our side of contracts.

Specific Category Data:

We collect no specific category data (which includes data about your race, ethnicity, politics, religion, trade union membership, genetics, biometrics, health, sexual orientation or sex life).  We do not collect any information on criminal convictions or offences.

Who do we share your data with:

Your contact details, name, payment details and address maybe shared with third party payment processors in order to verify payment details. Your contact details, name and address, will be shared with third parties in order to ship your items.

As providers of our website SquareSpace have access to your data, find their privacy policy here https://www.squarespace.com/privacy

In event of a dispute, your data maybe shared with our legal representatives.

Your information will not be shared with any other third parties except where required by law.

Who is the controller of the gathered data:

K2 Trading is the controller of data we collect, not the data collected by third parties (see above), and all employees, volunteers, contractors and other third parties are aware they must keep any information confidential.

For any questions or issues you may have, please contact us via email:  daves-shop@ntlworld.com

Or via post using the postal address: K2 Trading, 86 Hykeham Road, Lincoln, LN6 8AB, United Kingdom

Complaints:

You have the right to complain to the Information Commissioner's Office (ICO), the UK’s Data Protection Authority, via their website https://ico.org.uk/

However, we request that you contact us about any complaints first. Contact us via email: daves-shop@ntlworld.com   or via post, using the postal address: K2 Trading, 86 Hykeham Road, Lincoln, LN6 8AB, United Kingdom

We do not generally rely on consent to process data, you can withdraw your consent at any time by contacting us on either of the above addresses.

Third Party Links:

There are links to third party websites, plugins and applications on this website. Following these links may allow third parties to collect data or share data about you. We do not control these third parties and we are not responsible for their actions or privacy policy.

Data Security:

We are only responsible for the data we actually store. We are not liable for any data stored by third parties. As SquareSpace provide our website they are responsible for its security, and the security of any data stored there.

For the data we do store, we endeavour to store it in such a way, as to prevent loss of data or unauthorised access or use. We take steps to ensure that all those with access to any personal data, be they staff, volunteers, contractors or other third parties, have been made aware they must keep it confidential.

In the event of any personal data breach, or suspected breach we will notify those affected, or suspected to be affected, where we are legally required to do so.

Data Retention:

We only retain information for as long as is necessary to fulfil the purpose it was gathered for, and any associated accounting, administrative or legal requirements and processes.

When considering how long to retain data we consider, the amount, nature and sensitivity of the data; the potential risk of harm posed by the information in the event of a data breach; the purpose for which the data was collected and whether we could achieve that purpose through other means; and any other legal requirements.

We are required to keep some basic data (including contact data, identity data, Financial and Transaction data) for up to seven years for the purpose of tax records.

Failure to provide information:

Failure to provide some or all of the information we and or the law requires, may lead to us being unable to enter a contract with you and or our refusal to do so.

Your legal rights:

You have a right to demand a copy of the data we hold on you.

You have the right to demand we erase or correct any inaccuracies within the data we hold on you.

You have the right to be forgotten. This is the right to withdraw consent for us to store your data. If this happens, we will erase the personal data we hold on you unless there is a compelling reason to keep processing the data.

You have the right to object to the processing of your data. This could result in us stopping processing your data.

You have the right to restrict the processing of your data. This is generally used if you dispute the accuracy of our stored data. If you restrict your data, this means we can lawfully store the data but not process it in any other way.

You have the right to have your data transferred to you or a third party. In that case any data transferred will be in a commonly used electronic format.

In order to exercise any of your listed rights, please contact us via email: daves-shop@ntlworld.com

Or via post using the postal address: K2 Trading, 86 Hykeham Road, Lincoln, LN6 8AB, United Kingdom